FAQs

1. How can I contact you?

You can contact us by sending an email to littereasyus@gmail.com. Our customer support team will be happy to assist you with any questions or concerns you may have.

2. Where are your products shipped from?

Our products are shipped from various warehouses located in different countries ( Mainly concentrated in America and North America). This allows us to offer a wide range of products and ensure faster delivery times for our customers.

3. What is your refund policy?

We have a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your item. Please contact us at littereasyus@gmail.com to initiate the refund process.

4. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you about the status of your refund. If your refund is approved, it will be processed within 10 business days and automatically refunded to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Can I return personalized or custom-made items?

Unfortunately, we do not accept returns for personalized or custom-made items. These items are specially made or customized according to your preferences and cannot be resold. Please make sure to double-check all customization details before placing your order.

6. What items are not eligible for return?

Certain items are not eligible for return, including perishable goods (such as food, flowers, or plants), hazardous materials, flammable liquids or gases, and beauty products. Additionally, sale items and gift cards cannot be returned. If you have any questions about the eligibility of a specific item, please contact us.

7. Do you offer exchanges?

Yes, we offer exchanges. If you would like to exchange an item for a different size, color, or style, we recommend returning the original item and placing a new order for the desired item. This will ensure a faster and smoother process for you.

8. What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right by either replacing the item or issuing a refund. It is important to inspect your order upon reception and notify us as soon as possible.

9. Can I cancel my order?

Once an order is placed, it cannot be canceled. Our automated system processes orders quickly to ensure prompt delivery. If you have any concerns or need assistance with your order, please contact us, and we will do our best to help you.

10. Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to check if we ship to your location. Please note that international shipping may have additional fees and longer delivery times.